What is the warranty for Pyroclassic parts?
The ceramic firebox in the Pyroclassic IV is warranted for 15 years against defective material or workmanship, providing that the fire is used according to the manufacturer's operating instructions. Cracks and blisters to the cylinder are not considered a failure of the ceramic firebox.
All other parts are warranted for 12 months from the date of purchase. This warranty does not cover damage or failure caused by tampering, carelessness, abuse or misuse, cosmetic damage or general wear and tear - this includes damaged door knobs and broken door glass. All cases will be considered at the manufacturer's discretion.
Please note: the warranty only applies to the original owner registered on the warranty card and cannot be transferred without express permission by the manufacturer.